FAQ

How long will the Latah County Library District be closed?

For the safety of patrons and staff, all Latah County Library District locations are closed until further notice. Join us in doing our part to help minimize the risk and impact of COVID-19 in the communityStaff will continue to work on a limited basis.

What if my items are due during the closure? Will I accrue late fees?

All due dates have been extended to April 30th and no patron will be charged with late fines. For patron safety, returned items will be set aside for a minimum of 72 hours in accordance with CDC guidelines. You may not see returned items off your Valnet account until three days after drop off.

Can I drop off my materials in library book drops?

Not right now. All Latah County Library District book drops are closed. With Governor Brad Little's stay-at-home order in effect from March 25 - April 15, staff will not be present at the library to check in your materials. Please keep your materials until we are able to accept them again.

What if my holds are ready for pick up?

Hold materials are not currently avaible for pickup. Your materials will remain on the hold shelf, and we will provide plenty of time to pick them up after we reopen. Please disregard the Pick-Up By Date listed in your holds notice.

Can I still place materials on hold?

Patrons will not be able to place holds on materials at this time. If you would like to keep track of materials to place on hold for a later time, add your materials to Valnet “Lists." This feature allows you to create and save lists of materials for later review and access. For additional instructions, including a tutorial video, click here.

What library resources can I access while my library is closed?

  • Events: All library programming, events, meetings, exam proctoring, and in-person Storytimes are cancelled until further notice. As an alternative, library staff is offering online programming for adults and children on our Facebook page. Check our current online schedule and Facebook page for more information.
  • Digital Resources: Check out our Digital Resources Page for online magazines, e-books, digital audiobooks, streaming video, online tutorial and classes, ancestry tools, and more.
  • Go Online: Library WiFi extends outside the library building. If you need to access the web, bring your WiFi enabled device to your library's parking lot, patio, etc. Remember to follow CDC guidelines (six feet apart from others) while you use our Internet outdoors.
  • Census 2020: Learn more about the Census through our website. 

Can I check out e-books and audio-books while the library is closed?

Yes! We have several eResources so you can read, listen and watch movies from home:
  • OverDrive: Use your library card to access e-books and audiobooks from your computer or device.  
  • Kanopy: Select the Latah County Library district and enter your library card number to access free movies, documentaries, foreign films, classic cinema, independent films and educational videos that inspire, enrich and entertain.

Can I create a library card from home?

Yes! Online registration for free library cards is available at valnet.org. New library card holders will be able to access all digital resources, including Overdrive and Kanopy.

My library card is about to expire. How can I renew it?

Please call or email your library branch and provide your full name and library card number. If we do not answer the phone when you call, leave a message and a staff memeber will get back to you as soon as possible.

Will my library deliver materials to my home or mail materials to me?

No. For the safety of our staff and patrons, materials cannot be checked out at this time.

I have a question about my account. Is there anyone who can help me?

Please call or email your library branch and a staff member will get back to you soon. As most library staff are working from home, email is the preferred method of contact:
For Bovill Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it. 
For Deary Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it. 
For Genesee Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it.
For Juliaetta Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it.
For Moscow Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it.
For Potlach Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it. 
For Troy Patrons: This email address is being protected from spambots. You need JavaScript enabled to view it. 

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Reminder: Reliable Information and Updates

During times of crisis, it can be daunting to find reliable sources of information. The following resources contain reliable information on COVID-19 coronavirus:

Public Health-Idaho North Central District

Idaho Department of Health and Welfare

Idaho Official Resources for COVID-19

Center for Disease Control and Prevention

Whitman County (WA) Department of Health COVID-19 Resources

Washington State Department of Health

World Health OrganizationWorld Health Organization